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Hispanic Health Coalition of Georgia Partners with QliqSOFT to Modernize Digital Patient Communication for Community Members

The Hispanic Health Coalition of Georgia (HHCGA) has selected QliqSOFT as its strategic automated patient communications partner. QliqSOFT empowers patients to communicate directly and confidentially with healthcare providers through the use of multilingual, interactive chatbots and virtual visits to find the right help, navigating available healthcare services, and resources including patient education.

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Hispanic  Health Coalition of Georgia Partners with QliqSOFT to Modernize Digital Patient Communication for Community Members   - QliqSOFT Blog

ATLANTA, GEORGIA, November16, 2021The Hispanic Health Coalition ofGeorgia (HHCGA) has selected  QliqSOFT as its strategic automated patient communications partner. QliqSOFT empowers patients to communicate directly and confidentially with healthcare providers through the use of multilingual, interactive chatbots and virtual visits to find the right help, navigating available healthcare services, and resources including patient education.

The first chatbot to launch is COVID-19 vaccine scheduling where members of the community can access securely through the HHCGA website as well as request assistance with transportation. Furthermore, members of the Hispanic community can use the multi-language chatbot platform to instantly access up-to-date public health information and schedule COVID-19 vaccinations, all while maintaining their privacy.

"Our mission is to modernize access and bridge fragmentation and inequities of care coordination gaps for all people," saidQliqSOFT CEO Krishna Kurapati. "We’re excited to offer our unified collaboration platform to automate immediate clinical engagement for Georgia’sHispanic community no matter where they are in their care journey – from scheduling transportation to chronic care follow-up appointments to generating auto-reminders for women’s health and vaccination visits, for example.”

HHCGA is undertaking specific actions to mitigate the causes of known disparities in healthcare caused by lack of access to the many opportunities and services available to Hispanic/Latino, Black, and underserved communities.

“We are on a quest to make available, culturally and linguistically sensitive information to better inform our served communities,”proclaimed Shirley E. “Bella” Borghi, Executive Director and Vice-Chairman of the HHCGA. “We recently launched the Ambassador Program to help inform and engage minority and underserved communities for COVID-19 vaccine acceptance. The partnership with QliqSOFT is a further important step in achieving sustainable improvements in healthcare outcomes.”

About QliqSOFT

QliqSOFT is the developer of healthcare’s most flexible collaboration platform. Rooted in security and built with total engagement in mind, this modular, scalable platform addresses the communication needs of today’s healthcare industry through secure texting, AI-driven chatbot technology on-demand telehealth solutions. Combined, these solutions deliver an average of 1.2 million clinical messages exchanged across the U.S. daily and facilitates more than 6 months of live virtual care every 180 minutes. To learn more, visit www.qliqsoft.com.

Media Contact:

Angela Jenkins

Angela Jenkins & Associates for QliqSOFT

303.877.0115 (MT)

angela@adjassociates.com

Frequently Asked Questions

Find answers to common questions about this topic.

QliqSOFT's multilingual chatbots provide culturally and linguistically sensitive healthcare communication, allowing Hispanic community members to schedule appointments, access public health information, and receive patient education in their preferred language. The platform maintains patient privacy while bridging communication gaps between providers and underserved populations.

Patients can schedule COVID-19 vaccinations, request transportation assistance, access chronic care follow-up appointments, and receive automated reminders for women's health visits. The platform also provides up-to-date public health information and patient education resources through secure, interactive communication.

Yes, QliqSOFT's platform is rooted in security and enables patients to communicate directly and confidentially with healthcare providers. The platform facilitates secure messaging and maintains patient privacy throughout all interactions and healthcare communications.

Yes, QliqSOFT offers a modular, scalable collaboration platform that can be customized for different healthcare needs. The platform supports various clinical engagement scenarios from appointment scheduling to chronic care management, making it adaptable to diverse patient populations and organizational requirements.

Automated multilingual communication platforms remove language barriers and provide 24/7 access to healthcare information and services. This technology helps bridge care coordination gaps and ensures equitable access to healthcare resources regardless of patients' location or scheduling constraints.

Ben Henson

Written by

Ben Henson

Healthcare IT Specialist

Healthcare IT specialist with expertise in HIPAA compliance and secure messaging.

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