Industry best practices and implementation guides
Know the actionable tactics to boost patient engagement from first message, build trust with secure communication, streamline workflows, and improve outcomes.
Bobbi Weber
In many respects, it has been The Summer of The Data Breach. HHS brought down the hammer on Wellpoint, fining the insurer $1.7 million after discovering the impermissible disclosure of over 600,000 patient records through an unsecured online application. A couple of weeks later OHSU reported a breach of over 3,000 patient records when hospital officials learned that providers were using Google Drive to share patient records in the cloud.
Krishna Kurapati
Advocate Health Care, a large Chicago-based health system, reported a data breach at one of its subsidiaries in which the theft of four laptops led to over four million compromised patient records. This event marks the second largest healthcare data breach in history, and, to put this into perspective, alone accounted for over 17% of the total number of patient records breached as reported to HHS since it started keeping track in 2009.
Krishna Kurapati
How compliant are your patient photo practices? If you use photos in patient care and those photos have any identifiable information, using a HIPAA-compliant camera is a must. The camera itself need not be bulky or inconvenient. It can be the same one on your smartphone. The difference is these photos are taken within a secure texting app.
Ben Henson
Chatbots will take their place in healthcare during 2020 as a very scalable and valuable clinical tool for proactively exchanging care-related information between patients and their care teams, as well as between care team members themselves. Chatbots aren’t new. In fact, the first chatbot, named Eliza, was created by MIT professor Joseph Weizenbaum in 1966. Eliza, however, lacked two essential elements that, today, enable the use of chatbots as a tool that actually gets patients involved in their own personal care. These elements are smart devices that offer an SMS texting feature and artificial intelligence (AI).
Ben Henson
Many clinics, hospitals, and other health institutions have started or expanded their telehealth services over the past six weeks. As the COVID-19 pandemic continues to affect daily life and the burden on the healthcare system, telehealth remains a needed component to safely care and treat the public. However, what happens with telehealth once this health crisis is better managed and controlled? Should healthcare institutions rollback their use of the technology and once again focus on in-person visits?
Ben Henson
Ransomware Attacks are back with a vengeance -this time attacking healthcare facilities who have critical patient data which they cannot afford to lose. Hospitals need patient data quickly without which patient care can become difficult or nearly impossible. Since all patient data is now stored on computers, losing this data is not an option. In just the past few months, the ransomware has attacked millions of computers, locking out their users for days.
Krishna Kurapati
Technology is so pervasive in our society that when a disaster strikes the system failures affect every aspect of our lives; including our ability to receive appropriate medical treatment. Hurricane Sandy is a perfect example of what could go wrong - widespread and prolonged power outages, hospital evacuations, the closing of the financial markets, mass transportation disruptions, highway and airport shutdowns, and disruptions to routine life.
Krishna Kurapati
Explore SMS vs. secure texting in healthcare. Learn why HIPAA-compliant messaging is vital to protect patient data, ensure compliance, and boost workflows.
Krishna Kurapati
Learn how HIPAA-secure texting streamlines nurse workflows, enhances team collaboration, reduces delays, and helps deliver faster, safer patient care.
Krishna Kurapati
Know the top HIPAA violations caused by outdated tools and discover how QliqSOFT’s HIPAA-compliant messaging platform prevents, eliminates, and secures PHI.
Krishna Kurapati
Learn how non-compliant healthcare communication leads to hidden costs and HIPAA violations. How QliqSOFT’s secure messaging solution helps prevent breaches.
Krishna KurapatiStay informed with the latest articles and insights on best practices.