Skip to main content
Best Practices

Quincy’s HIMSS20 Survival Guide

Hi, I’m Quincy - your healthcare chatbot by QliqSOFT and I’ll be new to HIMSS this year. Since it’s my first time I’ve been doing a lot of research so that I can come prepared. I’d love to share my “HIMSS20 Survival Guide” with you! Over five days, nearly 45,000 people from over 90 countries will file through the Orange County Convention Center. With so many events going on, and people to meet, I’m humming along to Aerosmith “I don’t want to miss a thing!”

5 min read
||||

Hi, I’m Quincy - your healthcare chatbot by QliqSOFT and I’ll be new to HIMSS this year. Since it’s my first time I’ve been doing a lot of research so that I can come prepared. I’d love to share my “HIMSS20 Survival Guide” with you! Over five days, nearly 45,000 people from over 90 countries will file through the Orange County Convention Center. With so many events going on, and people to meet, I’m humming along to Aerosmith “I don’t want to miss a thing!”

First, it’s all about ME! I’m making my grand reveal this year at booth 421. Here’s a list of things you won’t want to miss out on:

Build-A-Bot

Wondering what a “healthcare chatbot” is? I’m the new HIPAA-Compliant chatbot platform designed by Qliqsoft. AI-driven and conversational, my platform allows you to instantly engage your audience. Come by the booth and work with one of our experts to design your very own chatbot and leave with a certificate of achievement that includes a custom QR code to access your bot anytime!

Customer Conversations

Our customers have been raving about their experiences with both healthcare chatbots and our new GPS-enabled resource management tool, Visit Path. Come hear from them first hand.

CAN COMMUNITY HEALTH

Tuesday, March 10th @ 11:00 AM

CAN relies on QliqSOFT's chatbot solution to facilitate remote medical testing and video counseling. From ordering a kit online to walking patients through the testing process at home, an AI-driven chatbot provides a seamless user experience. Agents on standby deliver real-time F2F education using in-bot video conferencing. The result is better diagnosis follow-up for all involved.

CORNERSTONE HOSPICE

Wednesday, March 11th @ 12:00 PM

The goal of Cornerstone Hospice is to deliver exceptional care to each of their patients in every community they serve. In order to accomplish this, they needed a way to utilize their field staff in a more efficient way to maximize patient visits and improve operations. QliqSOFT's Visit Path GPS technology allows Cornerstone administrators to track and report patient visits, proving to be invaluable to their revenue management and resource optimization.

UNIVERSITY OF FLORIDA, COLLEGE OF PHARMACY

Wednesday, March 11th @ 1:00 PM

The University of Florida College of Pharmacy realizes the opportunity to meet patients where they are and increase participation in medication adherence conferences. Chatbots present the unique opportunity to meet patients on their smartphone in real time and connect patients to pharmacists directly, reducing the 60+ interactions required to track down and call patients to a single touch-point.

Exciting Presentations

Our bot experts will be presenting at our booth at various times each day, check out the schedule to find a date & time that works best for you and plan to stop by to learn more about “The 5 Worst Chatbot Fails” and “The Personification of Technology”.

Bots & Brews

Come raise a glass to, well… me!  Wednesday, March 11th @ 4:00 PM

Next let’s talk about the convention itself. My research has taught me a lot about getting around and making the best use of my time.

Reservations

Make sure your hotel / Airbnb / local couch is reserved for your upcoming stay. With events starting as early as 7 AM EST (-5 GMT), and as late as 10 PM, make sure you get plenty of rest throughout the week. This also means you should reserve your spot at events or demonstrations with companies of your choice. There is no set schedule at HIMSS, just the one you create!

Services

With over seven million square feet of space, the Orange County Convention center has tons of onsite amenities and services available throughout the entirety of the show (make sure you’re ready to walk). This can be as simple as a coat room, or a space to prepare before your big speech. The absolute best way to have all of this information handy is through the HIMSS mobile app, available for android and apple devices. 

Travel

The convention center itself has multiple floors and buildings, don’t get lost! Take this map with you. There are multiple travel options from a car (parking is normally  $17), hotel shuttle, taxis, and ride share. Have your travel plans ready and make sure to leave early to make sure you’re at the right place, at the right time. Uber and Lyft are always busy, be sure to request your rides a little early.

Food

There are dozens of food vendors within the convention center, for you to choose from. With plenty of places to sit and enjoy the Florida environment, either inside or outside. If you find some time to get to the greater Orlando area for lunch, “Eater” has a great list of places to try.

Supplies

Depending on your schedule, there are items you should consider bringing with you. First, a portable charger, you don’t want to be stuck with a dead cellphone. Hygiene items, such as hand sanitizer and deodorant - you are going to be around thousands of people each day. A water bottle, or a resealable drink to keep you hydrated. Walking shoes (or a change of shoes), a bag for your supplies, business cards, and most importantly: an umbrella. You never know when those Florida thunderstorms can roll in!

Here are items you should consider bringing with you:

  • Portable Charger
  • Hand Sanitizer
  • Deodorant
  • Water bottle or a resealable drink
  • Walking shoes
  • Business Cards
  • Umbrella (You never know when those Florida thunderstorms can roll in!)

Lastly, as healthcare professionals we know that conferences like these present an unfortunate opportunity for the spread of illness. Be sure to read up on the latest Coronavirus updates published by HIMSS.

With so much going on I hope this information is helpful as you prepare for your HIMSS20 adventure! I would love to get to meet you there. Remember, if you register for a live demo in advance you’ll get some extra bonus gifts at the booth, just for seeing what I’m all about.

I’ll see you at booth 421!

Frequently Asked Questions

Find answers to common questions about this topic.

A HIPAA-compliant healthcare chatbot is an AI-driven conversational platform that securely engages patients while protecting their health information. It can facilitate remote medical testing, video counseling, medication adherence, and connect patients directly to healthcare providers through smartphone interactions.

Healthcare chatbots can meet patients where they are on their smartphones, reducing complex communication processes to single touch-points. They enable remote patient support, real-time video conferencing with healthcare providers, and streamline processes like medication adherence tracking and appointment scheduling.

Essential items include a portable charger, hand sanitizer, comfortable walking shoes, business cards, and an umbrella for Florida weather. Stay hydrated with a reusable water bottle and bring hygiene supplies since you'll be around thousands of healthcare professionals daily.

GPS technology like Visit Path allows healthcare administrators to track and report field staff patient visits efficiently. This improves resource optimization, maximizes patient visit capacity, and provides valuable data for revenue management and operational improvements.

Plan for a large venue with over seven million square feet requiring significant walking between buildings and floors. Parking costs around $17, and ride-share services like Uber and Lyft are busy, so request rides early and allow extra travel time.

Ben Henson

Written by

Ben Henson

Healthcare IT Specialist

Healthcare IT specialist with expertise in HIPAA compliance and secure messaging.

View all posts

Related Articles

5-Steps-to-an-Effective-Disaster-Communications-Plan-Infographic|5-steps-to-effective-disaster-communication-plan-infographic|5-Steps-to-an-Effective-Disaster-Communications-Plan-Infographic
Best Practices

5 Steps to an Effective Disaster Communications Plan

Creating disaster communications plans can be complex, especially in healthcare when so much is at stake. Disasters and disruptions can happen at any time. You must be prepared in the event your systems go down. Key to that response is having a disaster communication tool, not dependent on the network or power of the location.

Ben HensonBen Henson
1 min read
WannaCry ransomware attack on desktop screen, notebook and smartphone, cyber attack internet security concept
Best Practices

Beware of These Email Subject Lines for Potential Ransomware Attack

Last year, we shared 10 steps to take when (not if) your organization is hit with a ransomware attack. Now that several months have passed, the number of malicious cyber attacks that have plagued IT professionals has grown exponentially. The stakes have never been higher. Public services, financial data, and protected health information are all in jeopardy when such widespread security compromises take place.

Ben HensonBen Henson
2 min read
5m left