Skip to main content
Best Practices

QliqSOFT Releases CareChannels for Patient-Centric Care Team Collaboration

QliqSOFT, inc., a leading provider of secure texting service for healthcare today announced the release of CareChannels, a patient-centric care team collaboration service to assist in value-based care and bundled payment models. Hospitals, home healthcare organizations and physician groups can use CareChannels on smartphones and PCs to establish a single stream of communication around a patient.

2 min read
physician nurse healthcare communication texting software

Dallas, TX – July 19, 2016: QliqSOFT, inc., a leading provider of secure texting service for healthcare today announced the release of CareChannels, a patient-centric care team collaboration service to assist in value-based care and bundled payment models. Hospitals, home healthcare organizations and physician groups can use CareChannels on smartphones and PCs to establish a single stream of communication around a patient.

“With value-based care models, care team members no longer consist of just the clinicians in the emergency department or in a medical practice,” says Krishna Kurapati, QliqSOFT founder and CEO, “Instead, those care teams include the lab technicians, consulting physicians, skilled nursing facilities, and home healthcare workers. CareChannels easily connect everyone associated with the care of an individual patient throughout a single care episode.”Poor clinical communication is frequently identified as the key cause for clinical errors, unnecessary costs, and sentinel events. This is especially true during care hand-offs and transitions.With CareChannels by QliqSOFT, care team members are able to collaborate on questions, consults, orders, reports and results through patient-centric EMR-tagged group texting from their smartphones or desktops clients. CareChannels automate and simplify this care team collaboration communication even as the care team changes from admission, inpatient treatment, discharge to home care.CareChannels can be directly linked with patient record in the EMR  and allows physicians to maintain an electronic paper trail of services performed, which allows for proper documentation for bundled payment care.“To succeed with CJR, OCR, and other bundled payment care models, healthcare providers must effectively collaborate across organizational boundaries.” says, Kurapati, “With CareChannels, for example, a surgeon, primary care physician and home health nurse can maintain communication with each other and quickly respond to post-acute complications and avoid readmission.”CareChannels dramatically changes the communication around patients across organizational boundaries. It helps connect the right care team members at the right time while still maintaining full HIPAA compliance and protection of patient information.

LEARN MORE ABOUT CareChannels & Value Based Care

Request a Free DemoRegister for an Account

Click Here for the original press release

Frequently Asked Questions

Find answers to common questions about this topic.

CareChannels enables care team collaboration across organizational boundaries by creating a single communication stream around each patient. This helps healthcare providers properly document services and coordinate care transitions, which is essential for success in CJR, OCM, and other bundled payment programs.

Hospitals, home healthcare organizations, physician groups, skilled nursing facilities, and consulting physicians can all use CareChannels. The platform is designed to connect any healthcare provider involved in a patient's care episode, regardless of their organizational affiliation.

Yes, CareChannels maintains full HIPAA compliance and protection of patient information. The platform provides secure texting and collaboration features specifically designed for healthcare environments with strict privacy requirements.

CareChannels can be directly linked with patient records in the EMR system and provides EMR-tagged group texting capabilities. This integration creates an electronic paper trail of services performed, supporting proper documentation for bundled payment care models.

CareChannels is accessible on both smartphones and PCs through desktop clients. This multi-platform availability ensures care team members can communicate and collaborate regardless of their preferred device or work environment.

Ben Henson

Written by

Ben Henson

Healthcare IT Specialist

Healthcare IT specialist with expertise in HIPAA compliance and secure messaging.

View all posts

Related Articles

carechannels facilitate value based care|volume to valued based healthcare transition
Best Practices

CareChannels Facilitate Value-Based Care

Value-Based Healthcare is increasing financial risk for healthcare organizations. With the new bundled payment programs, your responsibility no longer ends at patient discharge. Hospitals, skilled nursing facilities, and home health organizations can no longer be loosely aligned to succeed.Hospitals frequently lose track of a patient’s recovery after discharge because they are loosely aligned with skilled nursing facilities and home health nurses. These healthcare organizations have no easy way to collaborate with doctors to report patient issues.

Ben HensonBen Henson
2 min read
Phone showing chatbot interaction|Phone showing chatbot interaction|Phone showing chatbot interaction|Phone showing chatbot interaction
Best Practices

Coryell Health Leverages QliqSOFT Chatbot Tech to Deliver COVID-19 Testing and Vaccine Scheduling

Coryell Health, which serves as the primary COVID-19 testing administrator for Coryell County tests anywhere from 400 to 700 patients daily for the virus. After testing, staff must conduct follow-up, results reporting, and contact tracing necessary to keep patients informed and safe. Initially, the follow-up required 1:1 phone calls for each person tested.

Ben HensonBen Henson
5 min read
Hispanic  Health Coalition of Georgia Partners with QliqSOFT to Modernize Digital Patient Communication for Community Members   - QliqSOFT Blog
Best Practices

Hispanic Health Coalition of Georgia Partners with QliqSOFT to Modernize Digital Patient Communication for Community Members

The Hispanic Health Coalition of Georgia (HHCGA) has selected QliqSOFT as its strategic automated patient communications partner. QliqSOFT empowers patients to communicate directly and confidentially with healthcare providers through the use of multilingual, interactive chatbots and virtual visits to find the right help, navigating available healthcare services, and resources including patient education.

Ben HensonBen Henson
2 min read
2m left