Skip to main content

Secure Texting

18 articles

HIPAA-compliant messaging solutions

78% of customers prefer text messages over a phone call
Secure Texting

The Top 5 Secure Patient Texting Platforms for 2026

Secure patient texting gives patients a simple way to connect with their care team using a channel they already check many times a day. It supports faster care coordination, improves satisfaction, and can reduce costs when compared with phone calls, letters, and portals that patients often ignore.​

Bobbi WeberBobbi Weber
11 min read
Secure messaging solutions for healthcare | reduce data breach incidents | data and service portability
Secure Texting

All Secure Messaging Solutions Are Not Created Equal - Part 2 of 3

In the first part of this series, Secure Texting can be more than just securing messages, we discussed the key features (quick messaging, conversation threads, and required acknowledgment) of a secure messaging application that makes it a valuable texting tool for healthcare professionals. The first question healthcare organizations want a provider of a secure messaging application to answer,” Is the application HIPAA compliant?”.

Krishna KurapatiKrishna Kurapati
8 min read
A female doctor sending a text inside of a brightly lit clinic.
Secure Texting

Best Practices for Implementing HIPAA-Secure Texting 

Implementing HIPAA-secure texting is crucial for organizations seeking regulatory compliance and improving communication and workflow. To ensure success, clarify your goals and craft a compelling message, involve key stakeholders from IT, legal, and clinical departments, update and communicate policies, and create a robust implementation plan. By following these best practices, organizations can harness the power of secure texting to enhance productivity, reduce costs, and provide a better experience for staff and patients.

Bobbi WeberBobbi Weber
7 min read
nurse securely text messaging on mobile phone|mobile usage in healthcare facilities
Secure Texting

HIPAA Risk Assessment: Don’t Skip Mobile

Your hospital system or eligible provider’s office doesn’t supply mobile devices to its staff or pay for technology solutions like standard mobile data and SMS texting services. So, you don’t have to worry about mobile when creating your HIPAA Risk Assessment, right? You couldn’t be more wrong. Just because you are not providing your staff and physicians with mobile applications doesn’t mean they aren’t using them to transmit and store PHI. And the fact that these systems are NOT directly under your Health IT staff’s control makes them MORE of a risk for a breach – and more necessary to include in your Risk Assessment.

Krishna KurapatiKrishna Kurapati
5 min read
replace healthcare pagers with secure texting|
Secure Texting

Secure Texting for Pager Replacement

According to a HIMSS research study, over 90% of hospitals still, rely on pagers to coordinate patient care. Unfortunately, this antiquated technology provides only a one-way means of communication, where nurses must waste precious time waiting for a physician to respond to their page and never knowing if they ever received it. That is why we developed Qliq, the best secure texting platform and pager replacement solution that connects doctors and nurses and facilitates true patient-centered communication.

Ben HensonBen Henson
2 min read
medical practice secure texting solution. secure messaging platform for health record sharing
Secure Texting

Secure Messaging Solutions to Facilitate Realtime Health Record Sharing

Secure Messaging Solutions are of Interest to: Healthcare professionals who visit patients in at home or a private medical facility, Front Office Staff, Billing Departments/Services. Problem: It is estimated that doctors in the U.S. leave approximately $125 billion on the table each year due to poor billing practices. Sixty-five percent of all hospital bills have an error somewhere in the bill.

Krishna KurapatiKrishna Kurapati
3 min read
secure messaging solutions for healthcare|the secure texting process and features
Secure Texting

Secure Texting Apps can be More Than Just Securing Messages - Part 1 of 3

In today's changing healthcare environment, secure and easy communication is critical. Instead of worrying about the risks of HIPAA compliance with SMS texting, secure texting apps are being adopted by more and more providers. These applications allow secure voice, text, and image transmission of PHI to ensure providers have the information they need to make accurate medical decisions. Right now, several companies are developing HIPAA-compliant, secure texting applications.

Krishna KurapatiKrishna Kurapati
3 min read
patient doctor relationships via secure texting|secure texting for smartphones enhance patient doctor relationships
Secure Texting

How HIPAA Texting Apps Will Change Patient-Doctor Relationships

Everyone is using multiple instant messaging apps these days. People around the world are embracing the idea of this quick, and easy way of communication with the health care provider. But, when it is linked with facilitating the patients with a desirable alternative, such as texting, to communicate with the physicians, it accompanies the risk of data privacy issues even for the doctors who try to stay HIPAA compliant.

Ben HensonBen Henson
3 min read

Get Secure Texting Updates

Stay informed with the latest articles and insights on secure texting.

We respect your privacy. Unsubscribe at any time.