Ben Henson

Healthcare IT Specialist

Healthcare IT specialist with expertise in HIPAA compliance and secure messaging.

84 articles published

Articles by Ben Henson

In a World of Pandemics and Freak Texas Blizzards, it's Time to Review Your Disaster Communication Plan.

In many parts of Texas and other nearby Southern states, unprecedented severe weather can threaten the health, safety, and ability of healthcare providers to rapidly assist patients who are unable to care for themselves. There is no better time for healthcare systems and providers to update disaster and emergency management plans. Consider leveraging newer, secure technology solutions such as healthcare chatbots, secure text messaging, virtual visits, and remote patient monitoring (RPM) to reach more patients wherever they are.

3 min read

8 months ago

Best Practices

New Technology Is Now Available for Healthcare Providers

The recent FDA-approval of COVID-19 vaccines has healthcare organizations across the nation trying to effectively and efficiently meet growing vaccination demands. Online patient-scheduling has already become a game-changer as a result of the pandemic. In response to this growing need, QliqSOFT deployed the COVID-19 Vaccine Assistant.

3 min read

8 months ago

hipaa compliant secure text messaging app

Best Practices

New Windows Version of Qliq for Desktop Released

A new Windows release of Qliq for Desktop is here. Version 2.79 includes several new features that will aid in clinical collaboration across your entire organization. New in this version is the ability to set Escalated Call Notifications directly from the desktop app. This is useful for those users who can only access secure texting from a desktop and need to be notified of important messages when they are away from their desk.

1 min read

8 months ago

Best Practices

Pagers and Standard Texting Used in Hospitals, Few Have Secure Texting Platform

Communication tools have quickly evolved in the last decade. Things changed forever in June of 2007 with the introduction of the first iPhone. From this spurred the technology and user desire for the smartphone. It became less a phone and more a way to communicate in various other ways. The smartphone is ever present in healthcare settings as well.

4 min read

8 months ago

Person holding a baby looking at their phone

Best Practices

Patient-Facing Tool to be Offered Through Healthcare Chatbot Platform

QliqSOFT, Inc., specializing in HIPAA-compliant clinical collaboration and patient communication solutions, and Isabel Healthcare, Inc., a leader in diagnostic decision support and virtual triage tools, today announced the integration of Isabel Healthcare’s Symptom Checker / Triage tool into QliqSOFT’s Quincy Healthcare Chatbot Platform.

4 min read

8 months ago

security breaches and cyber-attackes on healthcare companies

Best Practices

The Perils of Vendors Storing PHI

Recently over 14,000 Medicare recipients of Brand New Day’s health plan had their personal records exposed due to an error from a third party vendor. According to HealthITNews, the breached data included PHI such as names, addresses, dates of birth, contact information, and Medicare ID numbers. Though this breach was unintentional, it leaves one wondering, why or how do these HIPAA violations keep occurring. Healthcare environments have many moving parts, so much so that third parties vendors with varying specialties are required in order to provide all levels of service for patients.

2 min read

8 months ago

Best Practices

Qliq for iPhone - What's New in Version 2.4.8

A new release of Qliq for iPhone is here. Included in this upgrade are several new features that will aid in clinical collaboration using secure texting across your entire organization.New in this version is the ability to place Qliq-Assisted Calls. This allows you to connect to other clinicians and patients while keeping your mobile number private.

2 min read

8 months ago

Picture of modern medical professional using smart phone

Best Practices

Qliq Turns Your Smartphone into a HIPAA Compliant Camera

From monitoring patient vitals, to keeping tabs on physical therapy and dietary habits, leveraging smartphones for patient care has been the key theme for the past decade. What if the camera of a smartphone was utilized in a way that would be both HIPAA compliant and integrate closely with the EMR? This is an idea that the QliqSOFT engineers have been considering for some time.

3 min read

8 months ago

Best Practices

QliqSOFT AND CPSI ANNOUNCE PARTNERSHIP TO PROVIDE CPSI CUSTOMERS WITH COVID-19 VACCINATION ASSISTANCE

QliqSOFT and CPSI are collaborating to release the COVID-19 Vaccination Assistant, a chatbot designed to address anticipated vaccine rollout concerns facing healthcare providers during the pandemic. The chatbot’s features allow it to address vaccine hesitancy through the use of an easily accessible and patient-focused Frequently Asked Questions (FAQ) module, provide an in-chat option for patients to self-schedule their vaccination and receive reminders in advance to meet vaccine administration compliance and efficacy, provide transportation assistance when available through patients’ mobile devices, and capture necessary consents and digital proof of vaccination should such proof be required for an event, facility, or employment access.

5 min read

8 months ago

Best Practices

QliqSOFT and CPSI Announce Rollout of New COVID-19 Toolkit

The QliqSOFT team is thrilled to announce a strategic partnership with CPSI, offering a COVID-19 Toolkit to all current CPSI clients, free of cost. This partnership, announced today, quickly brings to market a solution to help mitigate the resource strain on care delivery due to COVID-19.

1 min read

8 months ago

Best Practices

QliqSOFT Announces Chatbot Marketplace Multispecialty Telehealth Solution to Combat Healthcare Labor Shortage

Curated library of more than 20 clinician-designed chatbots automates standard medical, surgical and administrative use cases designed to reduce staff burnout

4 min read

8 months ago

Best Practices

QliqSOFT Announces Faxing Integration for Flagship Secure Texting Platform

With Snap & Fax, clinicians can create documents from captured images or share existing PDF files directly from the Qliq Secure Texting mobile app. These documents, which can contain sensitive information such as referrals, lab results, and orders, can then be sent with a cover page to a pre-built list of fax contacts to expedite processing, review, and approval.

2 min read

8 months ago