Ben Henson

Healthcare IT Specialist

Healthcare IT specialist with expertise in HIPAA compliance and secure messaging.

84 articles published

Articles by Ben Henson

Quincy’s HIMSS20 Survival Guide

Hi, I’m Quincy - your healthcare chatbot by QliqSOFT and I’ll be new to HIMSS this year. Since it’s my first time I’ve been doing a lot of research so that I can come prepared. I’d love to share my “HIMSS20 Survival Guide” with you! Over five days, nearly 45,000 people from over 90 countries will file through the Orange County Convention Center. With so many events going on, and people to meet, I’m humming along to Aerosmith “I don’t want to miss a thing!”

5 min read

8 months ago

Secure Texting

Secure Texting for Pager Replacement

According to a HIMSS research study, over 90% of hospitals still, rely on pagers to coordinate patient care. Unfortunately, this antiquated technology provides only a one-way means of communication, where nurses must waste precious time waiting for a physician to respond to their page and never knowing if they ever received it. That is why we developed Qliq, the best secure texting platform and pager replacement solution that connects doctors and nurses and facilitates true patient-centered communication.

2 min read

8 months ago

Picture of password management graphic for HIMSS 2018

Best Practices

What’s Your Password Management Strategy? Learn Best Practices at HIMSS 2018

Password management for the enterprise can be complex. It’s also often ineffective in decreasing cybersecurity risk. The National Institute of Standards and Technology (NIST) has long been the authority on password management. For decades, NIST did not make any significant changes, until now. If you are unfamiliar with the new guidelines or want to learn more about how they should impact your password management strategy, then join us at HIMSS.

2 min read

8 months ago

Image of Nurse Visiting Father And Child In Hospital Bed

Best Practices

Secure Texting: a Key to Connecting Patients with Their Care Team

How engaged are your patients? If you’re honest with yourself, the answer probably lands somewhere between somewhat and not at all. Even as people grow more interconnected online and engaged in their favorite brands, very rarely do we see them taking the same interest in their own healthcare journey. The conversation is rarely two-sided, relying mostly on the doctor or nurse telling them what they should be doing rather than providing input on their day to day activities which could impact their care.

4 min read

8 months ago

Best Practices

Secure Texting During COVID-19

The pandemic of COVID-19 is causing a disruption in both personal and professional lives. Individuals are strongly urged to practice social distancing, while businesses are having to adjust business models in order to keep employees and consumers safe. This fast-spreading infection has taken a massive toll on the healthcare industry. Hospitals and clinics are flooded with patients and calls about possible symptoms, in addition to this time of the year already being allergy and flu season. The influx of pressure has caused the healthcare system to see a shortage of supplies and bed space. With local, state, and federal regulations and guidelines put into place in an effort to “flatten the curve,” healthcare institutions are still wrestling with the reality of a highly-contagious virus.

4 min read

8 months ago

Secure Texting

Secure Texting Facilitates Better Physician-Patient Communication

Chronic diseases are an epidemic in the U.S. At least 60% of Americans have a chronic condition, while 42% had more than one. These conditions are a major drain on healthcare costs. According to the Centers for Disease Control (CDC), chronic illness accounts for 86% of the nation’s $2.7 trillion annual healthcare expenditures.

4 min read

8 months ago

Secure Texting can be a key component for healthcare disaster communication during hurricanes and other natural disasters

Best Practices

Secure texting, a key component in healthcare disaster communication

Information Technology is such an embedded part of healthcare delivery today that the recent hurricanes in Texas, Florida, and the Caribbean should really make all providers stop and think of how effective their current disaster plans really are. As Irma made clear, a community doesn’t have to be even remotely close to coastal waters to be impacted.

4 min read

8 months ago

Secure Texting

How HIPAA Texting Apps Will Change Patient-Doctor Relationships

Everyone is using multiple instant messaging apps these days. People around the world are embracing the idea of this quick, and easy way of communication with the health care provider. But, when it is linked with facilitating the patients with a desirable alternative, such as texting, to communicate with the physicians, it accompanies the risk of data privacy issues even for the doctors who try to stay HIPAA compliant.

3 min read

8 months ago

Best Practices

Secure Texting with Patients: A New Tool to Take on the Opioid Epidemic

Any healthcare organization dealing with the country’s opioid crisis, understands the gravity of the situation. According to the National Institute on Drug Abuse, 115 people in the U.S. die from opioid overdose a day. Those casualties are impacting the country in many ways. There’s the cost, which is rising every day.

6 min read

8 months ago

patient and provider texting mental health

Secure Texting

Shining a Light on Mental Illness: How Patient and Provider Texting Can Help

Those that treat individuals with mental illness understand the importance of communication. Medical directive compliance can be a hard battle. Real-time communication is a great asset to have. Imagine how helpful patient and provider texting could be. As much as mental health providers would like to simply give out their number to patients, that’s not a viable or compliant solution.

5 min read

8 months ago

An image of a doctor presses a key representing heart bypass surgery|A doctor selects a CABG Surgery procedure using HUD graphics|An image showing the Quincy Post-CABG Chatbot

Best Practices

Smart Health Technology Innovates Post-CABG Surgery Patient Engagement

Coronary artery bypass graft (CABG) surgery is the second most common cardiac surgical procedure performed in the United States. Unfortunately, this surgery is associated with a high number of unplanned hospital readmissions. According to the Healthcare Cost and Utilization Project, the average readmission rate after CABG surgery is 15.1% and, they note, some hospitals may have significantly higher unplanned readmission rates.

8 min read

8 months ago

Best Practices

Suki and QliqSOFT Partner to Streamline Telehealth for Providers and Patients

Today, Suki, the voice-enabled digital clinical assistant, and QliqSOFT, a leader in patient engagement and virtual care solutions, announced a strategic partnership to empower providers to deliver high-quality, seamless telemedicine. Together, QliqSOFT’s intuitive telemedicine platform will enable providers to offer high-quality virtual visits, while Suki allows them to focus on patients and complete clinical documentation accurately and efficiently. As more and more care shifts to virtual settings during the Covid-19 pandemic, integrating these two solutions will optimize telemedicine workflows for both provider and patient.

4 min read

8 months ago