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Industry best practices and implementation guides

healthcare security and cyber attacks|security breaches and cyber-attackes on healthcare companies
Best Practices

Security “Blues” Play Again for Healthcare

In the wake of a second massive cyber attack and personal information breach by another Blue Cross Blue Shield health insurance company, healthcare organizations all over the country are scrambling to put systems in place to make sure that the do not fall victim to the same fate. The first security breach 6 weeks ago by Anthem Blue Cross has compromised the personal information of over 80 million of current and former customers and employees from as far back as 2004 – including the records of Anthem CEO and president, Joseph Swedish.

john-skowlundjohn-skowlund
5 min read
Seven Metrics for Successful Digital Care Coordination - QliqSOFT Blog
Best Practices

Seven Metrics for Successful Digital Care Coordination

Healthcare is starting to wake up. More than ever there is an eye toward long-term strategy instead of the typical approach to fix the immediate need with something tactical but not sustainable. This pandemic has caused our industry to think a bit differently, inspiring many to look for improved processes, especially within the world of digital care coordination.

eric-feideric-feid
8 min read
An image of a doctor presses a key representing heart bypass surgery|A doctor selects a CABG Surgery procedure using HUD graphics|An image showing the Quincy Post-CABG Chatbot
Best Practices

Smart Health Technology Innovates Post-CABG Surgery Patient Engagement

Coronary artery bypass graft (CABG) surgery is the second most common cardiac surgical procedure performed in the United States. Unfortunately, this surgery is associated with a high number of unplanned hospital readmissions. According to the Healthcare Cost and Utilization Project, the average readmission rate after CABG surgery is 15.1% and, they note, some hospitals may have significantly higher unplanned readmission rates.

Ben HensonBen Henson
8 min read
Suki and QliqSOFT Partner to Streamline Telehealth for Providers and Patients - QliqSOFT Blog
Best Practices

Suki and QliqSOFT Partner to Streamline Telehealth for Providers and Patients

Today, Suki, the voice-enabled digital clinical assistant, and QliqSOFT, a leader in patient engagement and virtual care solutions, announced a strategic partnership to empower providers to deliver high-quality, seamless telemedicine. Together, QliqSOFT’s intuitive telemedicine platform will enable providers to offer high-quality virtual visits, while Suki allows them to focus on patients and complete clinical documentation accurately and efficiently. As more and more care shifts to virtual settings during the Covid-19 pandemic, integrating these two solutions will optimize telemedicine workflows for both provider and patient.

Ben HensonBen Henson
4 min read
|reduce readmissions
Best Practices

Can Texting with Patients Reduce Readmissions?

The Centers for Medicare and Medicaid Services (CMS) defines what a hospital readmission is. “An admission to an acute care hospital within 30 days of discharge from the same or another acute care hospital.” They have created several programs to deal with the problem of readmissions. In an effort to reduce the number of patients returning to the hospital, they have lowered reimbursements to the hospital for medicare and medicaid patients.

jolean-sheffieldjolean-sheffield
6 min read
hipaa healthcare compliance audit program|hitech hipaa audit program for health care
Best Practices

The HIPAA Audit Program, Part 1

As many CIOs or Compliance Officers can attest, it’s impossible to attend a healthcare privacy or security conference these days without running into Leon Rodriguez. Rodriguez, the Director of OCR/HHS, gives the same presentation at these events time and again, and, without fail, draws the highest attendance of any particular event session. While Rodriguez holds himself well at the podium, attendees are not exactly lining up in the standing room only section of the banquet hall to see public speaking virtuosity. No, they are there for the terrifying subject matter: the HIPAA Audit Program.

Krishna KurapatiKrishna Kurapati
3 min read
hipaa compliance audit program|hipaa audit program and risk assessments
Best Practices

The HIPAA Audit Program, Part 2

In Part 1 of this series, we examined the purpose and general background of the HIPAA Audit Program. In this second part of the series, we will take an in-depth look into the HIPAA Audit findings to see what issues are tripping up providers the most. Remember: while the pilot phase of the program was intended to be educational, OCR has stated that future violations can and will be accompanied by sanctions, up to and including civil monetary penalties.

Krishna KurapatiKrishna Kurapati
3 min read
hipaa risk assessment audit
Best Practices

The HIPAA Audit Program, Part 3

In Part 2 of this three-part series, we took a deep look into the preliminary HIPAA Audit findings and observed the most common infractions identified by OCR. Specifically, security gaps accounted for the majority of results, with the lack of risk assessments and inadequate mobile device security being two of the most cited weaknesses. Fortunately for those selected in the 2012 pilot phase of the audits, OCR was primarily focused on using the exercise to educate covered entities of serious HIPAA issues.

Krishna KurapatiKrishna Kurapati
3 min read

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