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Healthcare Insights

Page 11 of 21 • Showing 12 of 248 articles

A picture of a pen laying on a clipboard - the clipboard has a paper that says "HCAHPS".
Best Practices

How Secure Messaging Can Save Your HCAHPS Scores

Increasingly, hospital administration is allocating resources toward the results of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys, and for good reason. Scores from these surveys are an important, publicly available indicator of patient experience and care quality. As such, these scores are used to determine up to 30% of the total incentive offered to hospitals under the Hospital Value-Based Purchasing (HVBP) program.

Ben HensonBen Henson
6 min read
A doctor speaks with a patient using a telehealth solution
Best Practices

How Telehealth can Increase Patient Engagement in Post-Acute Settings

Are the days of doctor house calls poised to come back? Now that we have sophisticated, high-speed data networks and readily available technology to facilitate telehealth for “virtual” house calls, more healthcare providers are starting to deploy telemedicine in an effort to provide better care outside of the traditional setting (hospital, doctor’s office, clinic and so on).

Ben HensonBen Henson
5 min read
How to Create An Effective On-Call Schedule - QliqSOFT Blog
Best Practices

How to Create An Effective On-Call Schedule

Scheduling has never been easy. In the fast-paced healthcare field, things are always shifting in a variety of directions -- scheduling being at the top of the list. However, many hospitals, clinics, and other medical care facilities that need on-call scheduling are operating under antiquated systems. Old traditional methods of whiteboards, spreadsheets, and weekly emails aren’t doing the job. This type of on-call scheduling lacks the effectiveness and responsiveness needed in the quickly changing environment of healthcare.

Ben HensonBen Henson
4 min read
In a World of Pandemics and Freak Texas Blizzards, it's Time to Review Your Disaster Communication Plan. - QliqSOFT Blog
Best Practices

In a World of Pandemics and Freak Texas Blizzards, it's Time to Review Your Disaster Communication Plan.

In many parts of Texas and other nearby Southern states, unprecedented severe weather can threaten the health, safety, and ability of healthcare providers to rapidly assist patients who are unable to care for themselves. There is no better time for healthcare systems and providers to update disaster and emergency management plans. Consider leveraging newer, secure technology solutions such as healthcare chatbots, secure text messaging, virtual visits, and remote patient monitoring (RPM) to reach more patients wherever they are.

Ben HensonBen Henson
3 min read
Introducing Botcasts - QliqSOFT Blog
Best Practices

Introducing Botcasts

Accurate information can be surpassed by “quick” information in our daily ecosystem of on-demand news cycles and social media. Botcasts and our Quincy Chatbot API are built to send accurate information faster and across a wide spectrum of mediums. With API integration, Botcasts can be deployed rapidly to deliver information securely.

dante-hernandezdante-hernandez
4 min read