
Patient Experience Can Save Rural Hospitals in 2024
Attract patients and enhance rural healthcare with positive digital experiences. Improve reputation, financial performance, and staff satisfaction.
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Attract patients and enhance rural healthcare with positive digital experiences. Improve reputation, financial performance, and staff satisfaction.

QliqSOFT, Inc., specializing in HIPAA-compliant clinical collaboration and patient communication solutions, and Isabel Healthcare, Inc., a leader in diagnostic decision support and virtual triage tools, today announced the integration of Isabel Healthcare’s Symptom Checker / Triage tool into QliqSOFT’s Quincy Healthcare Chatbot Platform.

Patients want secure, convenient communication with healthcare providers via text and email for better engagement and faster responses. Healthcare providers must embrace secure digital tools to meet these needs.

Recently over 14,000 Medicare recipients of Brand New Day’s health plan had their personal records exposed due to an error from a third party vendor. According to HealthITNews, the breached data included PHI such as names, addresses, dates of birth, contact information, and Medicare ID numbers. Though this breach was unintentional, it leaves one wondering, why or how do these HIPAA violations keep occurring. Healthcare environments have many moving parts, so much so that third parties vendors with varying specialties are required in order to provide all levels of service for patients.

COVID-19, or "coronavirus", began making headlines in December 2019 as it swept across mainland China. At the time of this article, over 111 countries are impacted and the long term community impacts are even further reaching. Across the US health systems are dealing with a surge of patients. Many hospitals have setup tent-triage systems to screen patients before they enter their facilities due to inpatient fears of exposure, while still others are having their call center and scheduler departments overrun with patients anxious for answers and testing.

Ed Marx nicely summarizes the threat to physician practices from new entrants spanning payers, high tech, and retail giants.

A new release of Qliq for iPhone is here. Included in this upgrade are several new features that will aid in clinical collaboration using secure texting across your entire organization.New in this version is the ability to place Qliq-Assisted Calls. This allows you to connect to other clinicians and patients while keeping your mobile number private.

From monitoring patient vitals, to keeping tabs on physical therapy and dietary habits, leveraging smartphones for patient care has been the key theme for the past decade. What if the camera of a smartphone was utilized in a way that would be both HIPAA compliant and integrate closely with the EMR? This is an idea that the QliqSOFT engineers have been considering for some time.

Qliq University, an online, interactive, course of webinars officially launched with it’s first class, Basics Bootcamp, on April 26th 2019. QliqSOFT customers from across the country attended to learn more about this exciting new initiative. Basics Bootcamp served as an orientation, detailing the course curriculum, goals, and more. We caught up with Jolean Sheffield, Qliq University Instructor and Director of Customer Success to learn more.

Broadcast messages are ideal for sending out information to multiple users where the responses only need to be seen by the sender, for example - alerts, codes, informational communication. We covered several examples in our class but the best ones always provide clear, concise, actionable information. These messages engage users with a call to action.

QliqCONNECT for Android is currently unavailable for download from Google Play. The issue involves our GPS-based time and location reporting feature known as Visit Path.

QliqCONNECT for Android has now been reinstated in Google Play and a new version is available for immediate download. Version 4.0.3 (build 147) now complies with Google's background location policies yet provides the functionality needed by our Visit Path GPS-tracking feature.