
REACHing Success: How Digital Nudges Improve Patient Care
Discover how digital nudges improve patient care and boost practice success with proactive outreach and chatbots.
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Discover how digital nudges improve patient care and boost practice success with proactive outreach and chatbots.

Reduce call volume and improve efficiency with patient secure texting. Studies show that the majority of Americans own smartphones and prefer mobile messages over emails or calls. Secure messaging platforms enable healthcare organizations to save time and improve patient care by answering FAQs, disseminating information, automating administrative tasks, and supporting population health initiatives.

Physician caregiver advocates for asynchronous communication in home health, enhancing patient engagement and reducing administrative burden.

Whether at home, at the office, or in the back seat of a taxi cab, we have all misplaced our phone at one point or another. Luckily, most of these types of incidents are harmless. But what happens in those circumstances when a phone goes missing for more than just a few hours or days? Fortunately, remote data wipe and mobile lock features built into secure mobile apps can protect the sensitive information on our phones from landing in the wrong hands.

According to a HIMSS research study, over 90% of hospitals still, rely on pagers to coordinate patient care. Unfortunately, this antiquated technology provides only a one-way means of communication, where nurses must waste precious time waiting for a physician to respond to their page and never knowing if they ever received it. That is why we developed Qliq, the best secure texting platform and pager replacement solution that connects doctors and nurses and facilitates true patient-centered communication.

Password management for the enterprise can be complex. It’s also often ineffective in decreasing cybersecurity risk. The National Institute of Standards and Technology (NIST) has long been the authority on password management. For decades, NIST did not make any significant changes, until now. If you are unfamiliar with the new guidelines or want to learn more about how they should impact your password management strategy, then join us at HIMSS.

Healthcare providers of every scale and specialization are all faced with the same challenge of providing the patient communication they now demand while at the same time remaining HIPAA and HITECH compliant. Additionally, several states have implemented their security requirements for the protection of private medical information and notification of any and all security breaches.

Ed Marx reflects on their experience with CEOs from hospitals and health systems, noting that smaller, financially constrained hospitals often achieve comparable outcomes through "scrappy innovation" while avoiding technical debt and lengthy system upgrades. With the increasingly competitive healthcare landscape, more organizations may adopt this approach to reject costly implementations in favor of low-cost investments that yield immediate results.

Secure Messaging Solutions are of Interest to: Healthcare professionals who visit patients in at home or a private medical facility, Front Office Staff, Billing Departments/Services. Problem: It is estimated that doctors in the U.S. leave approximately $125 billion on the table each year due to poor billing practices. Sixty-five percent of all hospital bills have an error somewhere in the bill.

How engaged are your patients? If you’re honest with yourself, the answer probably lands somewhere between somewhat and not at all. Even as people grow more interconnected online and engaged in their favorite brands, very rarely do we see them taking the same interest in their own healthcare journey. The conversation is rarely two-sided, relying mostly on the doctor or nurse telling them what they should be doing rather than providing input on their day to day activities which could impact their care.

In today's changing healthcare environment, secure and easy communication is critical. Instead of worrying about the risks of HIPAA compliance with SMS texting, secure texting apps are being adopted by more and more providers. These applications allow secure voice, text, and image transmission of PHI to ensure providers have the information they need to make accurate medical decisions. Right now, several companies are developing HIPAA-compliant, secure texting applications.

The pandemic of COVID-19 is causing a disruption in both personal and professional lives. Individuals are strongly urged to practice social distancing, while businesses are having to adjust business models in order to keep employees and consumers safe. This fast-spreading infection has taken a massive toll on the healthcare industry. Hospitals and clinics are flooded with patients and calls about possible symptoms, in addition to this time of the year already being allergy and flu season. The influx of pressure has caused the healthcare system to see a shortage of supplies and bed space. With local, state, and federal regulations and guidelines put into place in an effort to “flatten the curve,” healthcare institutions are still wrestling with the reality of a highly-contagious virus.