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Healthcare Insights

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replace healthcare pagers with secure texting|
Secure Texting

Secure Texting for Pager Replacement

According to a HIMSS research study, over 90% of hospitals still, rely on pagers to coordinate patient care. Unfortunately, this antiquated technology provides only a one-way means of communication, where nurses must waste precious time waiting for a physician to respond to their page and never knowing if they ever received it. That is why we developed Qliq, the best secure texting platform and pager replacement solution that connects doctors and nurses and facilitates true patient-centered communication.

Ben HensonBen Henson
2 min read
Picture of password management graphic for HIMSS 2018
Best Practices

What’s Your Password Management Strategy? Learn Best Practices at HIMSS 2018

Password management for the enterprise can be complex. It’s also often ineffective in decreasing cybersecurity risk. The National Institute of Standards and Technology (NIST) has long been the authority on password management. For decades, NIST did not make any significant changes, until now. If you are unfamiliar with the new guidelines or want to learn more about how they should impact your password management strategy, then join us at HIMSS.

Ben HensonBen Henson
2 min read
role of secure texting in patient communication|secure texting for patient communication in hospitals
Best Practices

The Role of Secure Texting in Patient Communication

Healthcare providers of every scale and specialization are all faced with the same challenge of providing the patient communication they now demand while at the same time remaining HIPAA and HITECH compliant. Additionally, several states have implemented their security requirements for the protection of private medical information and notification of any and all security breaches.

Krishna KurapatiKrishna Kurapati
4 min read
Five lightbulbs with only one illuminated pointing up.
Innovation

Scrappy Innovation

Ed Marx reflects on their experience with CEOs from hospitals and health systems, noting that smaller, financially constrained hospitals often achieve comparable outcomes through "scrappy innovation" while avoiding technical debt and lengthy system upgrades. With the increasingly competitive healthcare landscape, more organizations may adopt this approach to reject costly implementations in favor of low-cost investments that yield immediate results.

ed-marxed-marx
3 min read
medical practice secure texting solution. secure messaging platform for health record sharing
Secure Texting

Secure Messaging Solutions to Facilitate Realtime Health Record Sharing

Secure Messaging Solutions are of Interest to: Healthcare professionals who visit patients in at home or a private medical facility, Front Office Staff, Billing Departments/Services. Problem: It is estimated that doctors in the U.S. leave approximately $125 billion on the table each year due to poor billing practices. Sixty-five percent of all hospital bills have an error somewhere in the bill.

Krishna KurapatiKrishna Kurapati
3 min read
Image of Nurse Visiting Father And Child In Hospital Bed
Best Practices

Secure Texting: a Key to Connecting Patients with Their Care Team

How engaged are your patients? If you’re honest with yourself, the answer probably lands somewhere between somewhat and not at all. Even as people grow more interconnected online and engaged in their favorite brands, very rarely do we see them taking the same interest in their own healthcare journey. The conversation is rarely two-sided, relying mostly on the doctor or nurse telling them what they should be doing rather than providing input on their day to day activities which could impact their care.

Ben HensonBen Henson
4 min read
secure messaging solutions for healthcare|the secure texting process and features
Secure Texting

Secure Texting Apps can be More Than Just Securing Messages - Part 1 of 3

In today's changing healthcare environment, secure and easy communication is critical. Instead of worrying about the risks of HIPAA compliance with SMS texting, secure texting apps are being adopted by more and more providers. These applications allow secure voice, text, and image transmission of PHI to ensure providers have the information they need to make accurate medical decisions. Right now, several companies are developing HIPAA-compliant, secure texting applications.

Krishna KurapatiKrishna Kurapati
3 min read
Person Using a Cell Phone
Best Practices

Secure Texting During COVID-19

The pandemic of COVID-19 is causing a disruption in both personal and professional lives. Individuals are strongly urged to practice social distancing, while businesses are having to adjust business models in order to keep employees and consumers safe. This fast-spreading infection has taken a massive toll on the healthcare industry. Hospitals and clinics are flooded with patients and calls about possible symptoms, in addition to this time of the year already being allergy and flu season. The influx of pressure has caused the healthcare system to see a shortage of supplies and bed space. With local, state, and federal regulations and guidelines put into place in an effort to “flatten the curve,” healthcare institutions are still wrestling with the reality of a highly-contagious virus. 

Ben HensonBen Henson
4 min read
Secure Texting can be a key component for healthcare disaster communication during hurricanes and other natural disasters
Best Practices

Secure texting, a key component in healthcare disaster communication

Information Technology is such an embedded part of healthcare delivery today that the recent hurricanes in Texas, Florida, and the Caribbean should really make all providers stop and think of how effective their current disaster plans really are. As Irma made clear, a community doesn’t have to be even remotely close to coastal waters to be impacted.

Ben HensonBen Henson
4 min read
patient doctor relationships via secure texting|secure texting for smartphones enhance patient doctor relationships
Secure Texting

How HIPAA Texting Apps Will Change Patient-Doctor Relationships

Everyone is using multiple instant messaging apps these days. People around the world are embracing the idea of this quick, and easy way of communication with the health care provider. But, when it is linked with facilitating the patients with a desirable alternative, such as texting, to communicate with the physicians, it accompanies the risk of data privacy issues even for the doctors who try to stay HIPAA compliant.

Ben HensonBen Henson
3 min read
secure texting with patients
Best Practices

4 Reasons to Use Secure Texting with Patients in Ambulatory Services

Busy practices and ambulatory services centers know how much manpower it takes to share information with patients. Even more so when that information is time sensitive or condition critical. They know the pain of trying to collect the necessary forms, set up referrals, and contact no-shows and cancellations. They know the should survey patients about quality, satisfaction, and more. Making the reasons to use secure texting with patients abundant.

jolean-sheffieldjolean-sheffield
6 min read