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Secure Texting can be a key component for healthcare disaster communication during hurricanes and other natural disasters
Best Practices

Secure texting, a key component in healthcare disaster communication

Information Technology is such an embedded part of healthcare delivery today that the recent hurricanes in Texas, Florida, and the Caribbean should really make all providers stop and think of how effective their current disaster plans really are. As Irma made clear, a community doesn’t have to be even remotely close to coastal waters to be impacted.

Ben HensonBen Henson
4 min read
patient doctor relationships via secure texting|secure texting for smartphones enhance patient doctor relationships
Secure Texting

How HIPAA Texting Apps Will Change Patient-Doctor Relationships

Everyone is using multiple instant messaging apps these days. People around the world are embracing the idea of this quick, and easy way of communication with the health care provider. But, when it is linked with facilitating the patients with a desirable alternative, such as texting, to communicate with the physicians, it accompanies the risk of data privacy issues even for the doctors who try to stay HIPAA compliant.

Ben HensonBen Henson
3 min read
secure texting with patients
Best Practices

4 Reasons to Use Secure Texting with Patients in Ambulatory Services

Busy practices and ambulatory services centers know how much manpower it takes to share information with patients. Even more so when that information is time sensitive or condition critical. They know the pain of trying to collect the necessary forms, set up referrals, and contact no-shows and cancellations. They know the should survey patients about quality, satisfaction, and more. Making the reasons to use secure texting with patients abundant.

jolean-sheffieldjolean-sheffield
6 min read
healthcare security and cyber attacks|security breaches and cyber-attackes on healthcare companies
Best Practices

Security “Blues” Play Again for Healthcare

In the wake of a second massive cyber attack and personal information breach by another Blue Cross Blue Shield health insurance company, healthcare organizations all over the country are scrambling to put systems in place to make sure that the do not fall victim to the same fate. The first security breach 6 weeks ago by Anthem Blue Cross has compromised the personal information of over 80 million of current and former customers and employees from as far back as 2004 – including the records of Anthem CEO and president, Joseph Swedish.

john-skowlundjohn-skowlund
5 min read
Seven Metrics for Successful Digital Care Coordination - QliqSOFT Blog
Best Practices

Seven Metrics for Successful Digital Care Coordination

Healthcare is starting to wake up. More than ever there is an eye toward long-term strategy instead of the typical approach to fix the immediate need with something tactical but not sustainable. This pandemic has caused our industry to think a bit differently, inspiring many to look for improved processes, especially within the world of digital care coordination.

eric-feideric-feid
8 min read
patient and provider texting mental health
Secure Texting

Shining a Light on Mental Illness: How Patient and Provider Texting Can Help

Those that treat individuals with mental illness understand the importance of communication. Medical directive compliance can be a hard battle. Real-time communication is a great asset to have. Imagine how helpful patient and provider texting could be. As much as mental health providers would like to simply give out their number to patients, that’s not a viable or compliant solution.

Ben HensonBen Henson
5 min read
An image of a doctor presses a key representing heart bypass surgery|A doctor selects a CABG Surgery procedure using HUD graphics|An image showing the Quincy Post-CABG Chatbot
Best Practices

Smart Health Technology Innovates Post-CABG Surgery Patient Engagement

Coronary artery bypass graft (CABG) surgery is the second most common cardiac surgical procedure performed in the United States. Unfortunately, this surgery is associated with a high number of unplanned hospital readmissions. According to the Healthcare Cost and Utilization Project, the average readmission rate after CABG surgery is 15.1% and, they note, some hospitals may have significantly higher unplanned readmission rates.

Ben HensonBen Henson
8 min read