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Meet Us at GHPCO 2026 - Global Healthcare InnovationMarch 15-18, 2026|Meet Us at GHPCO 2026 - Global Healthcare InnovationMarch 15-18, 2026

Healthcare Insights

Page 8 of 21 • Showing 12 of 252 articles

common questions on secure texting|secure messaging and texting features of mobile sms app
Best Practices

Common Questions on Secure Texting & Secure Messaging for Healthcare

One of the most important aspects of qliqCONNECT security is how we encrypt your messages. First, all network connections are encrypted with transport encryption called TLS. So all communication over the Internet is secure. Second and more importantly, qliqCONNECT encrypts the message content using Public-Private Key Encryption. With this approach, every user on qliqCONNECT has a unique encryption key and each message is encrypted for a single particular user.

john-skowlundjohn-skowlund
4 min read
Person starting their medical journey by using a healthcare chatbot
Conversational AI

Conversational AI Basics in Healthcare

Discover the significance of conversational AI in healthcare as it replicates natural interactions between humans and machines, offering personalized and interactive patient experiences. Healthcare providers benefit from automating administrative tasks, answering queries, disseminating information, tracking symptoms, and analyzing clinical data. Successful implementation requires prioritization, agility, measurement, expansion, realistic expectations, and choosing a results-oriented partner.

Bobbi WeberBobbi Weber
15 min read
Phone showing chatbot interaction|Phone showing chatbot interaction|Phone showing chatbot interaction|Phone showing chatbot interaction
Best Practices

Coryell Health Leverages QliqSOFT Chatbot Tech to Deliver COVID-19 Testing and Vaccine Scheduling

Coryell Health, which serves as the primary COVID-19 testing administrator for Coryell County tests anywhere from 400 to 700 patients daily for the virus. After testing, staff must conduct follow-up, results reporting, and contact tracing necessary to keep patients informed and safe. Initially, the follow-up required 1:1 phone calls for each person tested.

Ben HensonBen Henson
5 min read
Vaccines being made in a production line.|
Best Practices

COVID-19 Vaccine Information: 3 Things To Know

Three pharmaceutical brands have, to date, announced the completion of their COVID-19 Vaccines. However, not all had the same efficacy, or effectiveness, in clinical trials. Nor do they each require the same handling procedures or have the same funding sources. In fact, there may be significant variance.

jolean-sheffieldjolean-sheffield
6 min read
data privacy
Best Practices

Data Privacy in the Modern World: Everything’s for Sale Unless You’re the Keeper of Your Own Data

Everyone worries about data privacy. And, looking at the state of the industry, they have every reason to be. The truth is big data generates big money. Data privacy at this moment seems to be something that’s not even a possibility anymore. As almost every application that you interact with has the ability to collect data on your actions, and that isn’t just what you do on social media. Data is for sale in almost any scenario.

Ben HensonBen Henson
6 min read
disaster recovery plan|disaster recovery plan healthcare|disaster recovery plan communication
Best Practices

Seven Don’ts and One Do for Your Disaster Recovery Plan

Mistakes happen. Sometimes no matter how prepared you are, it's easy to err in your disaster recovery plan for communication. While your organization may spend lots of time planning and ensuring it meets emergency preparedness guidelines, when something actually happens, errors can occur. When it’s time to actually execute the plan, that’s when things can fall apart.To help you better assess your disaster recovery plan, we’ve put together of things to avoid. By considering all these factors, your communications plan should work as seamless as possible.

Ben HensonBen Henson
5 min read
doctor using qliq secure texting app for smartphones
Best Practices

Ease of Access for Truly Secure HIPAA Messaging

Whether you're are an existing user of Qliq Secure Texting, or evaluating HIPAA messaging options for your organization, we've made it extremely easy for users to quickly and securely access their app without jumping through multiple security hurdles. Below is a video that showcases just how easy access really is.

Ben HensonBen Henson
1 min read
Ed Marx Joins QliqSOFT as a member of the company's advisory board and their new Chief Transformation Officer.
Best Practices

Edward Marx Joins QliqSOFT’s Advisory Board as Chief Transformation Officer

QliqSOFT, a leading healthcare technology company whose mission is to enhance the patient experience using conversational artificial intelligence, secure texting and automated workflows, announced today the addition of Edward Marx to its Advisory Board as Chief Transformation Officer. In this position, Marx will help guide the company’s versatile healthcare clientele on their digital transformation journeys in the current and post-pandemic environment.

Ben HensonBen Henson
3 min read
Electronic Visit Verification for Home Health - QliqSOFT Blog
Best Practices

Electronic Visit Verification for Home Health

As a home health service provider, you are concerned with streamlining your organizational processes, enhancing your quality of care, and abiding by all state and federal regulations. An EVV system like Visit Path can help you improve your company from top to bottom. By using a real-time, GPS-enabled post-acute care delivery resource management app, paperwork becomes easier, and patient satisfaction increases.

Ben HensonBen Henson
2 min read