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Secure Chats, Securely: Understanding QliqChat’s Certificate Pinning - QliqSOFT Blog
Security & Compliance

Secure Chats, Securely: Understanding QliqChat’s Certificate Pinning

At QliqSOFT, security is at the heart of everything we do. With QliqChat, our HIPAA-compliant communication platform, we ensure that conversations stay private, authenticated, and protected—no matter where you are. One of the lesser-known, but incredibly powerful ways we do that is through certificate pinning. In this post, we'll explain what that means, how we implement it in QliqChat, and what you or your IT team can do if a certificate issue arises.

Krishna KurapatiKrishna Kurapati
4 min read
5-Steps-to-an-Effective-Disaster-Communications-Plan-Infographic|5-steps-to-effective-disaster-communication-plan-infographic|5-Steps-to-an-Effective-Disaster-Communications-Plan-Infographic
Best Practices

5 Steps to an Effective Disaster Communications Plan

Creating disaster communications plans can be complex, especially in healthcare when so much is at stake. Disasters and disruptions can happen at any time. You must be prepared in the event your systems go down. Key to that response is having a disaster communication tool, not dependent on the network or power of the location.

Ben HensonBen Henson
1 min read
AllianceChicago Publishes Digital Intervention Study Using Chatbots to Increase Well-Child Visits and Immunizations - QliqSOFT Blog
Health Equity

AllianceChicago Publishes Digital Intervention Study Using Chatbots to Increase Well-Child Visits and Immunizations

AllianceChicago, a national network of more than 70 community health centers (CHCs) across 19 states, today announced the publication of a quality improvement-focused article titled “CHEC-UP: A digital intervention to reduce disparities in well-child and immunization completion in community health” in Telehealth™ & Medicine Today. The project focus was made possible with the donation of QliqSOFT’s Quincy artificial intelligence (AI)-powered chatbots.

Ben HensonBen Henson
4 min read
A female doctor sending a text inside of a brightly lit clinic.
Secure Texting

Best Practices for Implementing HIPAA-Secure Texting 

Implementing HIPAA-secure texting is crucial for organizations seeking regulatory compliance and improving communication and workflow. To ensure success, clarify your goals and craft a compelling message, involve key stakeholders from IT, legal, and clinical departments, update and communicate policies, and create a robust implementation plan. By following these best practices, organizations can harness the power of secure texting to enhance productivity, reduce costs, and provide a better experience for staff and patients.

Bobbi WeberBobbi Weber
7 min read