Best Practices

161 articles

Industry best practices and implementation guides

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HIT Security Issues in 2017 - Password Management

The first line of defense in preventing hacking is a secure password. Unfortunately, IT administrators and website security and management companies know that educating their users on the definition and necessity of a strong password often falls on deaf ears. Most users opt for convenience and familiarity when they aren’t forced to change passwords that contain strong character and symbol combinations frequently.

Ben Henson

2 min read

8 months ago

Best Practices

How a Chatbot can Eliminate Emergency Room Bottlenecks and Increase Patient Satisfaction

Today, healthcare chatbot technology caters to the needs of patients and patient communication to enhance their care delivery experience. This same technology enables you to automate your emergency room (ER) intake workflow to capture key patient information necessary to provide service. The chatbot can go to work for you before the patient arrives at the ER. The chatbot can also help a patient en route by providing information such as directions to the ER, a map of the facilities, wait times, and more.

Ben Henson

5 min read

8 months ago

Best Practices

How Can Health Systems Better Serve Vulnerable Communities During the Pandemic and Beyond?

Recent studies suggest that COVID19 disproportionately affects vulnerable populations. Although healthcare disparities are not a new topic, the current pandemic and recent research have brought to light the severity of the disparities that still exist today.

brittanie-pervier

5 min read

8 months ago

Best Practices

How Chatbots Can Help With Home Healthcare & Hospice

The global home healthcare industry is valued at over $200 billion and is expected to grow at a compound annual growth rate (CAGR) of 8 percent between now and 2027. Unexpectedly, the COVID-19 pandemic has accelerated the widespread implementation of telehealth and home healthcare visits.

Ben Henson

5 min read

8 months ago

Best Practices

How Healthcare Providers Can Prepare for the COVID Stimulus Bill

Last month, Congress passed President Biden’s American Rescue Plan Act, a bill totaling $1.9 trillion in relief funds and many are wondering what positive impacts may be seen in healthcare. This most recent bill differs…

Ben Henson

6 min read

8 months ago

home health nurse checks the blood pressure of a patient

Best Practices

How Home Health Secure Texting Is Changing Communication in the Field

Discover how home health secure texting transforms communication in the field. QliqSOFT offers a secure texting app, empowering nurses with efficient and compliant communication, streamlined workflows, and improved patient care. Request a demo today.

Ben Henson

4 min read

8 months ago

A picture of a pen laying on a clipboard - the clipboard has a paper that says "HCAHPS".

Best Practices

How Secure Messaging Can Save Your HCAHPS Scores

Increasingly, hospital administration is allocating resources toward the results of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys, and for good reason. Scores from these surveys are an important, publicly available indicator of patient experience and care quality. As such, these scores are used to determine up to 30% of the total incentive offered to hospitals under the Hospital Value-Based Purchasing (HVBP) program.

Ben Henson

6 min read

8 months ago

A doctor speaks with a patient using a telehealth solution

Best Practices

How Telehealth can Increase Patient Engagement in Post-Acute Settings

Are the days of doctor house calls poised to come back? Now that we have sophisticated, high-speed data networks and readily available technology to facilitate telehealth for “virtual” house calls, more healthcare providers are starting to deploy telemedicine in an effort to provide better care outside of the traditional setting (hospital, doctor’s office, clinic and so on).

Ben Henson

5 min read

8 months ago

achieve security while helping care teams to communicate more effectively|communicate effectively with secure messaging solutions

Best Practices

How to Achieve Security While Helping Care Teams to Communicate More Effectively

There is high demand amongst healthcare providers to use text messaging as a fast, convenient way to communicate and collaborate with colleagues. With a service area spanning more than 20,000 square miles, Community Hospice of Texas was one of the thousands of organizations feeling that need.

Krishna Kurapati

5 min read

8 months ago

Best Practices

How to Create An Effective On-Call Schedule

Scheduling has never been easy. In the fast-paced healthcare field, things are always shifting in a variety of directions -- scheduling being at the top of the list. However, many hospitals, clinics, and other medical care facilities that need on-call scheduling are operating under antiquated systems. Old traditional methods of whiteboards, spreadsheets, and weekly emails aren’t doing the job. This type of on-call scheduling lacks the effectiveness and responsiveness needed in the quickly changing environment of healthcare.

Ben Henson

4 min read

8 months ago

Best Practices

How to Keep Remote Work Safe With Secure Texting & Messaging

Remote work used to be viewed as a luxury, now it is viewed as a necessity for many in the workforce. Here's how to keep data secure with secure texting and messaging.

dante-hernandez

6 min read

8 months ago

Best Practices

In a World of Pandemics and Freak Texas Blizzards, it's Time to Review Your Disaster Communication Plan.

In many parts of Texas and other nearby Southern states, unprecedented severe weather can threaten the health, safety, and ability of healthcare providers to rapidly assist patients who are unable to care for themselves. There is no better time for healthcare systems and providers to update disaster and emergency management plans. Consider leveraging newer, secure technology solutions such as healthcare chatbots, secure text messaging, virtual visits, and remote patient monitoring (RPM) to reach more patients wherever they are.

Ben Henson

3 min read

8 months ago

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