Industry best practices and implementation guides
QliqSOFT, Inc., specializing in HIPAA-compliant clinical collaboration and patient communication solutions, and Isabel Healthcare, Inc., a leader in diagnostic decision support and virtual triage tools, today announced the integration of Isabel Healthcare’s Symptom Checker / Triage tool into QliqSOFT’s Quincy Healthcare Chatbot Platform.
Ben Henson
Recently over 14,000 Medicare recipients of Brand New Day’s health plan had their personal records exposed due to an error from a third party vendor. According to HealthITNews, the breached data included PHI such as names, addresses, dates of birth, contact information, and Medicare ID numbers. Though this breach was unintentional, it leaves one wondering, why or how do these HIPAA violations keep occurring. Healthcare environments have many moving parts, so much so that third parties vendors with varying specialties are required in order to provide all levels of service for patients.
Ben Henson
COVID-19, or "coronavirus", began making headlines in December 2019 as it swept across mainland China. At the time of this article, over 111 countries are impacted and the long term community impacts are even further reaching. Across the US health systems are dealing with a surge of patients. Many hospitals have setup tent-triage systems to screen patients before they enter their facilities due to inpatient fears of exposure, while still others are having their call center and scheduler departments overrun with patients anxious for answers and testing.
A new release of Qliq for iPhone is here. Included in this upgrade are several new features that will aid in clinical collaboration using secure texting across your entire organization.New in this version is the ability to place Qliq-Assisted Calls. This allows you to connect to other clinicians and patients while keeping your mobile number private.
Ben Henson
From monitoring patient vitals, to keeping tabs on physical therapy and dietary habits, leveraging smartphones for patient care has been the key theme for the past decade. What if the camera of a smartphone was utilized in a way that would be both HIPAA compliant and integrate closely with the EMR? This is an idea that the QliqSOFT engineers have been considering for some time.
Ben Henson
Qliq University, an online, interactive, course of webinars officially launched with it’s first class, Basics Bootcamp, on April 26th 2019. QliqSOFT customers from across the country attended to learn more about this exciting new initiative. Basics Bootcamp served as an orientation, detailing the course curriculum, goals, and more. We caught up with Jolean Sheffield, Qliq University Instructor and Director of Customer Success to learn more.
Broadcast messages are ideal for sending out information to multiple users where the responses only need to be seen by the sender, for example - alerts, codes, informational communication. We covered several examples in our class but the best ones always provide clear, concise, actionable information. These messages engage users with a call to action.
QliqCONNECT for Android is currently unavailable for download from Google Play. The issue involves our GPS-based time and location reporting feature known as Visit Path.
QliqCONNECT for Android has now been reinstated in Google Play and a new version is available for immediate download. Version 4.0.3 (build 147) now complies with Google's background location policies yet provides the functionality needed by our Visit Path GPS-tracking feature.
There is a growing concern that misinformation about COVID-19, vaccinations and the politics surrounding these issues negatively impact care outcomes today. To gain a deeper understanding, we spoke with Dr. Amanda Heidemann QliqSOFT CMIO. Dr. Heidemann explained that patients have been bombarded with scientifically inaccurate information on social media, which often keeps them from taking preventative measures.
QliqSOFT and CPSI are collaborating to release the COVID-19 Vaccination Assistant, a chatbot designed to address anticipated vaccine rollout concerns facing healthcare providers during the pandemic. The chatbot’s features allow it to address vaccine hesitancy through the use of an easily accessible and patient-focused Frequently Asked Questions (FAQ) module, provide an in-chat option for patients to self-schedule their vaccination and receive reminders in advance to meet vaccine administration compliance and efficacy, provide transportation assistance when available through patients’ mobile devices, and capture necessary consents and digital proof of vaccination should such proof be required for an event, facility, or employment access.
Ben HensonThe QliqSOFT team is thrilled to announce a strategic partnership with CPSI, offering a COVID-19 Toolkit to all current CPSI clients, free of cost. This partnership, announced today, quickly brings to market a solution to help mitigate the resource strain on care delivery due to COVID-19.
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